Grupo Alarcos · Conference paper · 2005
A Cognitive Perspective for Choosing Groupware Tools and Elicitation Techniques in Virtual Teams
Gabriela Noemí Aranda Amaolo, Aurora Vizcaíno Barceló, Alejandra Cechich Milen, Mario Piattini Velthuis
Nowadays groupware tools, as well as requirement elicitation techniques, are chosen without a clear strategy that takes into account stakeholders’ characteristics. When the chosen technology is not appropriate for all the group members it might affect their participation and the quality of the requirement elicitation process itself. In order to improve communication, and therefore stakeholders’ participation, we propose choosing an appropriate set of groupware tools and elicitation techniques according to stakeholders’ preferences. This paper presents a prototype tool that makes a selection based on cognitive techniques.