Grupo Alarcos · Conference paper · 2006
Web metrics selection through a practitioners' survey
Julián Ruiz Fernández, Coral Calero Muñoz, Mario Piattini Velthuis
There are a lot of web metrics proposals. However, most previous work does not include their practical application. The risk of doing so, is to limit all the effort made just to an academic exercise. In order to eliminate this gap as well as to be able to apply the work developed, it is necessary to involve the different stakeholders related to web technologies as an essential part of web metrics definition. So, it is crucial to know the perception they have about web metrics, especially those related to the development and maintenance of web sites and applications. In this paper, we present the work we have done to find out which web metrics are considered useful by web developers and maintainers. This study has been performed on the basis of the 385 web metrics classified in WQM, a Web Quality Model defined in a previous work, using as validation tool, a survey made by professionals of web technologies. As a result, we have found out that the most weighted metrics were related to usability. That means that web professionals give more importance to the user of metrics than to their own effort.