Grupo Alarcos · Journal article · 2012
Cultural and linguistic problems in GSD: A simulator to train engineers in these issues
Miguel Jiménez Monasor, Aurora Vizcaíno Barceló, Mario Piattini Velthuis
SUMMARY This paper tackles the need for universities and practitioners to train their students and engineers in the new challenges that global software development entails, which are principally related to communication, collaboration and cultural differences. Teaching the necessary skills requires practical experience. However, training in educational environments is difficult, and some challenging issues must still be confronted. We have focused our work on the development of a virtual training environment that can simulate global software development scenarios involving virtual agents (VAs) from different cultures. The VAs interact with learners, who use typical communication tools to solve predefined problems. This environment considers common problems caused by distance and cultural differences when using English as a means of communication. It allows learners to train at any time, because the VAs are always available, and it also permits them to play different roles in the various stages of the project. In this paper, we depict the design and development of the tool, as well as an initial evaluation. Copyright © 2011 John Wiley & Sons, Ltd.