Grupo Alarcos · Conference paper · 2004
Managing COTS Components Using a Six Sigma-Based Process
Alejandra Cechich Milen, Mario Piattini Velthuis
While the objectives of Six Sigma are to reduce variation and prevent defects, it is also a management philosophy that includes the need for fact-based decisions, customer focus, and teamwork. In attempting to build a COTS integrated system, selection of candidates typically pays attention to specify search criteria and goals to be met. Yet they often overlook some elements in the process such as fact-based decisions and teamwork, which might drive the process helping increase the probability of success. In this paper, we describe and illustrate a Six Sigma-based proposal for the process of selecting and integrating COTS components. Our approach also suggests some tools and measures to be applied during its specific phases.