Grupo Alarcos · Conference paper · 2019

Challenges in Requirement Engineering: Could Design Thinking Help?

Ezequiel Kahan, Marcela Genero Bocco, Alejandro Oliveros

QUATIC · 2019 · 21 citations (OpenAlex)

Despite its many successes, requirement engineering (RE) still presents a series of challenges and limitations. Many of the challenges identified almost a decade ago are still present; in some cases, they are accentuated by the increasing complexity, extension and depth of software systems. Design Thinking (DT) is a process that emerged from design areas; due to its effectiveness in solving certain types of problems (wicked problems), its use has spread to other domains. The RE has historically been enriched by the contribution of other domains, theoretical models and frameworks. The contribution of this paper is its reflections on the potential benefits of DT techniques in solving current challenges in the practice of RE. Our contribution is based mainly on our experience as practitioners who train companies in DT, and in the analysis on recent research on the use of DT in RE.