Grupo Alarcos · Journal article · 2026
DQPA: A software platform for ISO/IEC 33000-based self-assessment of data governance, data management, and data quality maturity
Fernando Gualo Cejudo, Yolanda Ayuso, Ismael Caballero Muñoz-Reja, Mario Piattini Velthuis
Assessing the maturity of data governance, data management, and data quality still relies on manual, expert-driven external assessments, which are costly and difficult to repeat over time. This paper presents DQPA, a web platform that supports diagnostic internal self-assessment in accordance with the ISO/IEC 33,000 assessment mechanism instantiated by an ISO 8000-based process reference model. A deterministic, open-source assessment engine traceably derives process capability and organizational maturity levels by applying the normative aggregation rules; a complementary service based on a pre-trained language model, conditioned by a structured prompt and grounded in an expert-curated catalogue of improvement tasks, transforms the computed state into prioritized recommendations. The engine was verified against a reference implementation in professional use and against an expert external assessment in a real organization; the generated recommendations were rated through a structured rubric by four expert evaluators. DQPA has been applied in four organizations of different sectors, ownership, and sizes, and a usability assessment based on the System Usability Scale indicated a favourable level of perceived usability.