22th December 2022
Our colleague Mario Piattini together with researchers Lucio Colizzi, Giovanni Dimauro, Danilo Caivano and Vita Barletta from the Aldo Moro University of Bari, have published the article: Clinical-chatbot AHP evaluation based on quality in use of ISO/IEC 25010 in the International Journal of Medical Informatics.
This paper proposes to use the models and metrics of the ISO/IEC 25000 family models to evaluate chatbots used in medicine.