Grupo Alarcos · Conference paper · 2007
PQM vs. BPQM: Studying the Tailoring of a General Quality Model to a Specific Domain
Coral Calero Muñoz, Cristina Cachero Castro, Julio Córdoba, María Ángeles Moraga de la Rubia
In this paper a comparative study carried out between a generic model for portal quality (PQM) and a specific model for eBanking portal quality (BPQM) is presented with the aim to identify the differences and to justify why these have appeared. The goal is to detect gaps in BPQM in order to think about including them in future versions.